Customer support

How can we help?

Send us an email and include your order reference when your question concerns an existing order.

Email support

info@mydriversabstract.ca

We normally respond within 12 to 48 hours. Sending multiple messages about the same order may slow down the review.

What to include

  • Your order reference, if available
  • The email address used for the order
  • A short description of the issue

Do not email a photograph of your driver’s licence or your full card number. We will ask for any additional information that is genuinely needed to review the order.