Refund policy

Refund eligibility depends on the order stage and the cause of the problem.

Refund review

Duplicate charges and errors caused by our service will be reviewed for refunds.

Personalized orders

Once the personalized request is submitted, the order is normally non-refundable.

Contact support

Email info@mydriversabstract.ca with your order reference and a short explanation. Support typically responds within 12 to 48 hours.